First American Bank is a privately-held institution with over $2 billion in assets. Our corporate offices are based in Elk Grove Village, just west of O'Hare Airport.  We have nearly 50 branches throughout the Chicago area. We're looking for a few good trainees to join our Boot Camp Training Program. Our next class enrollment will be in 2009.

 

This management training program is designed for those who are interested in banking, yet uncertain as to what area they would like to pursue. We will provide the dynamic training and responsive coaching necessary to build a comprehensive foundation in the banking industry.  As a Bootcamper, you will develop your customer service skills, gain a thorough understanding of bank operations, and begin to explore future career paths within FAB.

 

Benefits of the Boot Camp Program

Here are just a few of the reasons to join our elite group of trainees:

• Exposure to all aspects of banking, from retail to commercial, wealth management to information technology.
• Specialized one-on-one training in banking operations, processes, and customer interactions.
• The chance to familiarize yourself with the banking business before deciding on a formal career path.
• High visibility with all levels of management within the bank.
• The opportunity to be placed in a department of your choice where your skills are best utilized upon successful completion of the Boot Camp Program.

Course of Action

First American Boot Camp lasts between 9 and 12 months and involves several specialized training rotations:

 

Teller

The teller window is the frontline of the bank and the first step in your training.  In this rotation you will learn the basics of customer transactions, refer customers to other departments within the bank, vault management, ATM cash-flow and much more. 

 

Personal Banking

In this rotation you will develop a thorough command of bank products and the ability to target those products to fit the needs of your customers.  You will learn how to evaluate customer accounts and make sound financial decisions.  You will also be introduced to some basic elements of branch management. 

 

Customer Service

This stage of your training will be completed in First American Bank's Call Center.  You will service customers over the phone and resolve any inquiries or disputes presented to you.  This will be an excellent opportunity to develop your communication skills and gain the confidence to approach a multitude of banking issues.  You will also strengthen your familiarity with FAB computer systems and increase the ability to navigate your resources. 

 

Loans

This rotation will introduce you to the basics of consumer loans and how to match our products to the lending needs of our customers.  You will learn what steps are involved in the loan process and how to guide our customers through these steps.  At the end of this stage, you will be able to answer loan questions and take applications, service our existing loan customers, and identify those customers that would benefit from our loan products.

 

When you have successfully graduated from Boot Camp, you will be interviewed and selected for one of the many areas of our bank such as our Branches, Commercial Lending, Wealth Management, Human Resources, Information Services, and more.

 

Sign Up Today.

If you want to see the world of banking, meet fascinating people, and move your career in the right direction, then First American Boot Camp may be just what you're looking for. Our next class enrollment will be in 2009.  Check back later in the year for updated information.

 

You may also be interested in hearing the success stories of others who have completed our Boot Camp.