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Our Culture

A group high-fives after a successful day

Why Choose First American Bank?

First American Bank is founded on a culture of service excellence with strong values in professionalism and honest communication. Our organization is built on your commitment to these values and your energy to drive for success. We have a strong commitment to the growth of our employees, and are looking for people with top-notch customer service skills who want a career - not just a job!   

Our Culture 

First American Bank is committed to investing in our employees, communities, and customers. As a family owned, privately held organization, First American can offer employees a level of visibility, transparency, and stability that is difficult to find in many larger corporations. Our employees are continually committed to community involvement through volunteering with both local nonprofits and local schools through our Money Island program. Our employees are committed to our customers by providing a consistent high standard of customer service and hosting regular customer appreciation events.

Professional Development  

We welcome professionals from all stages of their careers. For those just beginning their career, including recent college graduates, our Leadership Training Program provides education and experience in all aspects of the banking industry. For those looking to change careers, our comprehensive training program through First American Bank University will teach you the essentials of banking and prepare you for success in your new role. For those looking to continue their banking careers, we place an emphasis on developing individual career plans, as well as offer special training programs such as our Assistant Branch Manager Training Program. Our operations centers are located within the Chicagoland region, which means growth within your career doesn’t require moving to another state or country. 


First American Bank is proud of the diversity of our workforce, and the substantial value workplace diversity provides to our clients. Workplace diversity will remain critical to our future success, and we are committed to recruiting, hiring, retaining, developing, and engaging a highly qualified and diverse workforce.  

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