Rolling Meadows, IL

Horrible customer service. They don’t understand banking nor customer service. Do not go there.

Great service Alex was consistently on top of everything

Many thanks to the staff at the Rolling Meadows branch. Yesterday I brought my 94 year old mother there to sign papers for a HELOC. The staff could not have been more professional and helpful. The manager who greeted us at the door , Carlos who directed the closing and the lady who notarized the papers all were kind, patient and knowledgable. Great job !!!

I went into the bank several times they cared about my needs they were great." GOOD PEOPLE"

They charge $2 for a balance inquiry at their on-site atm.

My experience with First American has been nothing but GREAT. Jennifer Kossman was able to lock me in on a low rate and close without any issues. Also, Becky Visser was a pleasure to work with when I had questions about my account. Very responsive, courteous...Would recommend them to others.

Kelly is always available to help and goes out of her way to be very kind and welcoming. She can help with your personal or business banking services and is always looking out for any way to help you and your business excell!

Great Bank. Friendly people.