Chicago, IL - South Loop - Wabash/Roosevelt

Warm, knowledgeable and very helpful. Took time with my husband and I.

My initial involvement with First American Bank came in response to a promotional offer, but the bank has certainly exceeded my expectations in all regards. There is no hesitation in recommending First American Bank to friends, relatives or business associates

Account was hacked . Don’t go here .

I have been a customer with First AM Bank for 9 1/2 years. I first encountered them through mobile banking services. There weren't any brick-and-mortar banks in Chicago or Illinois. The bank tellers and managers are always professional, courteous, and knowledgeable. They are happy to walk you through issues with mobile banking and resolve all Issues with your accounts. I am happy to be a part of the First American Bank family. I give their services and staff 10 gold stars!

Won’t let in to use the ATM.

I wish I could give it a 0. Worst bank ever . follow up to the person that wants me to call . I can't call because , you should know there is no money in my account , because you let people steal money . I filled out a form and went up there and was told it was too bad . Thus the worst bank ever comment .

Always knowledgeable and courteous services.

Art Mejia was courteous and knowledgeable. He handled my needs efficiently

The friendliest bank in town.everyone greets you

Dealing with First American Bank in Chicagos South Loop is a real pleasure. This bank prides itself on knowing each of their customers and their individual banking needs. As a small business owner their overall attention to my banking business is remarkable. Walk into a Bank of America these days and you will see their idea of BOA future banking. There will be 3 associates with iPads redirecting you from banking with a teller to pushing you too a ATM. BOA will become the robots of banking. This proves out with BOA’s terrible tellers where robots would diffidently be a upgrade. Do yourself a favor and stop in a First American Bank. Where the customer is still valued and respected.

All the staff are very helpful with a smile always..