Dundee, IL

I wanted to deal with a local bank and came across First American Bank. Everything from the application process to closing was superb. The customer service provided by our point of contact Pamela, was excellent. She made us feel as if she was only working with us and that kind of customer service is the one you want when dealing with a loan. Its definitely not like dealing with other banks that bounce you around and no one can tell you where your application status stands. Great institution, great people!

~Good Day, my first experience with this bank was very pleasant. Everyone was friendly. No complaints at this time.

Everyone there have always been so incredibly helpful in whatever I need help with.

Always fantastic service, provided by their professional, friendly team members. Wouldn't consider banking anywhere else! :)

No satisfied. I applied card . Rcvd call from u come to branch pick up , when reach u knew u mailed till today not rcvd totally disappointed

The customer service rep I spoke with was friendly, patient, helpful and thorough. He also gave me additional info that I had forgotten to request. All customer service should be like this. I would definitely recommend First American in Buffalo grove to friends and family.

My Goal was to Achieve A Home Equity Line of Credit. For someone with an 800+ Credit Rating - it was a challenging procedure.

Friendly & helpful staff, & great rates

Excellent bank with friendly helpful people our experience setting up our line of credit was great! We will work with them again...

Khalil Smith and the First American Bank team are helpful, professional, and courteous. Thank you for all you do!

This is a great bank! I am a coin collector and have gone here many times for coin rolls, whenever I walk in, the tellers recognize me and are extremely nice to me. Their setup for social distancing is good and safe too!

Nice place friendly and fast

Great Bank.