Recently, we decided to switch our personal accounts to First American Bank. Branch Manager Gabriel Ortiz made the process very smooth and easy. He is very helpful and knowledgeable. We are glad to experience such customer service and very happy of our decision to give this Branch a chance. Thank You Gabriel !

I have had such a great experience with this bank! I live in another state and the bank Manager, Tara, has helped me navigate through some difficult times providing a way to take care of a loved one’s accounts while traveling back and forth. What a wonderful, personal, service they provide!

I have been a customer since this bank Opened more than 20 years ago. The people there have always been warm.and very thoughtful.and helpful. I now live in Florida but I.continue to.bank at FAB! There are no branches here where I live but that does not deter me! I bank.online and still call my bankers here if I.have any issues I can't.solve myself!

Everyone at the Lake Zurich office is great. Also have worked Mark Frighetto too who has been great. Great company to partner with as your bank and lender

Very helpful staff, very friendly, convenient and efficient.

Hi fees they will fee you to death I don’t recommend using this bank they charged me $7.50 to cash the check because I was not a account holder after they called the person that wrote the check , to verify it was legitimate then they asked me for a thumbprint I thought that was very rude $7.50 is a high fee that’s an indication that other $ fee’s are more to come don’t recommend this bank they Have hi Fee’s