Riverside, IL

Great customer service, Caryn & Angela are the best!

Just a great place to bank. The staff is very friendly and helpful and super knowledgeable. 10 out of 10!

My Daughter's mortgage is through this lender, and we just found out they failed to pay her homeowner's insurance through escrow, and they have cancelled her policy. WE found this out when we received the premium check from the insurance company because they paid it 5 months late, and she did not have a policy. Bank thinks she still has insurance, which she does not, so no insurance on home as of now. No one will insure her because she has been cancelled for non payment. They carried mortgage for my son also, and they didnt pay his property taxes! Very shady, our next resort is to call report them to state and federal agencies, and to call the local TV investigation line to see if they can help. STAY FAR AWAY....NOT WORTH THE RISK.

Don’t go to this bank unless you want to get racially profiled when depositing a large check. Went to deposit a legit check from my previous bank, it was deposited then returned because it had check reader markings on it. Then they closed my account for suspicious activity. I guess being black and trying to deposit a check is suspicious. Horrible bank

Excellent service on our recent HELOC. Representatives were very helpful and the whole process easy and efficient. I would recommend First Am Bank to anyone looking for a loan.

Our representative was kind and thoughtful . The experience was wonderful.

Been My Bank 20+ Years. Love Caryn and Angela and the other People are really Nice too.

They Rob me for my money license plate price and it says it is Jake

Super friendly and very helpful staff. Great Big Bank support in a small Midwest town.

Very helpful and friendly environment. Made my experience awesome!

The People and environment are Amazing don’t get me wrong! But when it comes to the banking portion, like the app, the ATM’s at the Branches, and the overall functionality of the banking is just very obsolete compared to where all other banks are at with the advanced and always updated technology. Like I use a lot of apps that require you to like your bank account through Plaid which helps link your bank with the app. Well I can not find First American Bank on Plaid so therefore I can not use a lot of the apps that I was using when I had Chase Bank. With them I always was smooth sailing everything was so technically advanced where with Fist American Bank, which I am now banking with because I moved and this is a lot closer to me then chase. But I’m just sort of disappointed with the switch and losing all the advance technological things I had before. I had Zelle just right there in the chase app to send and receive money easily. There is just so much more you could be doing for us First American Bank! PLEASE STEP IT UP FIRST AMERICAN BANK🙏🏼🙏🏼🙏🏼 I know that if you guys did start advancing the technology and the app and updating and just keeping up with the times, you guys would be doing 4-5x as good as your doing now. That’s all from me. So please make my banking a little easier and advanced please.🙏🏼

My experience over many many years has only been positive. It is what a neighborhood bank should be like.

Caught by a train ended up wanting to go in about a loan I was waiting for my wife to pull up in another vehicle what did ask to use the bathroom I was told there was no public bathrooms I explained to them that I was caught by the train I had nowhere else to go when my wife pulled up turn around and told her to get out of here or not doing business with this place

Quick friendly service, convenient drive thru service.

Its the people! Exceedingly pleasant, knowledgeable and outgoing. Going there is like going to a (likable ) family members' house.