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Read about our encrypted email service

We recognize the importance of email communication and the need to send confidential information securely to our customers. That’s why First American offers a Secure Email service. This service is an email program that encrypts the confidential email we send to you.

You will need to register for this service the first time you receive a secure email from First American Bank. View simple step-by-step enrollment instructions. Once you have registered, you will need to enter your password each time to view the secure emails we send you.

If you have any additional questions, please contact us at (847) 952-3700.

Frequently Asked Questions

A Secure Email is a type of encrypted email message. To ensure privacy, you should never send sensitive information through standard email where it is susceptible to unauthorized access. Secure Email uses encryption to protect sensitive email messages so that you can send and receive them safely across the Internet. Secure Email delivers email to your inbox in any standard email system. You can use a web browser to open the secure email; no special software is required. Secure emails will be available to access for 90 days. If you wish to keep the attachment after 90 days you will need to save the attachment.
No, only the emails that contain confidential information will be sent through Secure Email.
Secure emails will expire in 90 days.
You can open a secure email that was sent to you and hit reply. Or, login with your registered email address and password to our secure email portal.
Yes, there is a 25 MB limit.

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