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Find UsRead about our encrypted email service
We recognize the importance of email communication and the need to send confidential information securely to our customers. That’s why First American offers a Secure Email service. This service is an email program that encrypts the confidential email we send to you.
You will need to register for this service the first time you receive a secure email from First American Bank. View simple step-by-step enrollment instructions. Once you have registered, you will need to enter your password each time to view the secure emails we send you.
If you have any additional questions, please contact us at (847) 952-3700.
Get Started
The first time you receive a secure email from First American Bank ,there will be a link to register. Alternatively, you can go to the Secure Mail portal and enter your email address to register: https://securemail.firstambank.com/sendsecure
First American provides a Secure Email portal that allows customers to send encrypted email messages to bank employees.
Never send sensitive information through standard email as it is susceptible to unauthorized access. Secure Email uses encryption to protect sensitive email messages, ensuring they can be sent and received safely across the Internet. Secure Email delivers email to your inbox through any standard email system. You can use a web browser to open the secure email; no special software is required.
Never send sensitive information through standard email as it is susceptible to unauthorized access. Secure Email uses encryption to protect sensitive email messages, ensuring they can be sent and received safely across the Internet. Secure Email delivers email to your inbox through any standard email system. You can use a web browser to open the secure email; no special software is required.
No, only the emails that contain confidential information will be sent through Secure Email.
Secure emails will be available for 90 days. If you wish to keep the email content or attachment after 90 days you will need to save the attachment.
You can open a secure email that was sent to you and hit reply. Or, login with your registered email address and password to our secure email portal.
Yes, there is a 25 MB limit.
Click on the ‘Forgot Password’ link on the login page for the Secure Email protal, https://securemail.firstambank.com/sendsecure. We will send you an email with a link to reset your password. The link will only be active for 30 minutes.
No. You can only send a Secure Email using the Bank’s Secure Email system to First American Bank employees.
Secure emails can only be sent to a Firstambank.com email address(es) for security reasons.
If the email address is incorrect or no longer valid, you will receive a delivery failure in your personal email inbox.
If you have any additional questions, please contact us at (847) 952-3700 or contact the First American Bank Representative that you are working with.
