Receive alerts that can help you spot fraudulent account activity
When you receive your First American Bank debit card, you're automatically enrolled in our fraud monitoring program. Your card activity is monitored constantly. If we detect potential fraud, we send you a text alert, email and call you to ensure you're aware of the activity.
- Texts come from 22573 whenever we detect potential fraud
- Emails are sent from us immediately
- Automated phone calls from 1-800-537-0496 are generated between 8 a.m. and 9 p.m. Central time
All you need to do is tell us whether you authorized the transaction. If you didn't, your debit card will be blocked to protect your account. To make this system work, please be sure you keep your contact information updated with us.
Review our FAQs for detailed information about our debit card fraud monitoring.
Additionally, the Mastercard® SecureCode™ site offers debit card protection when you shop online. No longer do you need to remember passwords. If needed, you may be sent a one-time-use code via your mobile device from First American Bank. This will help identify that it is you making the purchase and help prevent fraud on your account. There's no charge for this program that increases debit card protection.