Our team in Hoffman Estates, IL is ready to assist
Friendly professionals at First American Bank's branch at 395 W. Higgins Road in Hoffman Estates, IL, provide the answers and assistance you need. With access to checking and savings accounts, wealth management solutions, health savings accounts, mortgages, home equity loans, business loans, financial education and more – we’re here to help you achieve your goals. Stop by to get started with opening an account or applying for a loan. Keep in mind, you also can manage your accounts anytime through Online and Mobile Banking.Contact Information
First American Bank395 W. Higgins Road
Hoffman Estates, IL 60169
(847) 586-2424
Branch Hours
Monday - Friday: 09:00 to 17:00
Saturday: 09:00 to 13:00
Drive-Up Hours
Monday - Friday: 9 a.m. to 5 p.m.
Saturday: 9 a.m. to 1 p.m.
Branch Services
- 24-hour ATM accepts deposits
- Foreign currency exchange
- Coin counting
- Full service drive-up
- Illinois License Plate Renewals. You'll need:
- Illinois Vehicle Registration Renewal Notice
- Registration renewal fee and $8.00 First American Bank processing fee will be due at time of purchase. Late fees assessed by Illinois Secretary of State may apply.
- Cash payment is required from all non-customers.
- Please note, the registration address must be current. If the address needs to be updated, the renewal will need to be processed by the Illinois Secretary of State.
Professional Services
- Business Banker by appointment
- Wealth Management Advisor by appointment
Mortgage Lender
We took out a LOC, a year ago. Margaret the bank representative told me the following: No closing fees if auto pay No pre-payoff penalty. I specifically told her we would most likely be paying it off in a year. She told me not a problem just write a check for the 100,000.00 LOC and closed or keep it open in case you need future money. She has moved to another First American bank. Terri Butler now told us we have to pay prepayment penalty of $1000. These reps talk out of both sides of their mouths. Make sure you read the contact and call them out on their lies. Then leave, do not do business with them. Then to top it off Terri admitted that I would be getting $364 back once the paperwork went through. My wife told them to close out the account when she paid off the loan (101,000.00). We received a $500 check in the mail a month later. When we asked why $500 and not $364, they said because the account was not closed. Now she’s stating because of her mistake, not closing the account we won’t be getting any pre paid interest $364 back. I will be posting this on all social media platforms and sending letter to management. DO NOT DO BUSINESS WITH First American (period)😔😠
Amazing staff
Highly recommend working with Vern Kertis - your business will be stronger after you consult with Vern.
Vern Kertis is second to none when it comes to personality, kindness and customer service. Thanks for all you do Vern!
I can go anywhere for banking services. The one thing that determines where I do business is customer service. I can assure you that, if you require excellent service, you will find it at First American Bank in Hoffman Estates, Illinois. From my first phone conversation, (yes, you actually speak with a HUMAN !) through every transaction, I was treated as a valued customer. This level of service is seldom found. Bravo, First America Bank! You have a new very happy customer!