Our team in Naperville, IL is ready to assistFriendly professionals at First American Bank's branch at 3024 Reflection Drive in Naperville, IL, provide the answers and assistance you need. With access to checking and savings accounts, wealth management solutions, health savings accounts, mortgages, home equity loans, business loans, financial education and more – we’re here to help you achieve your goals. Stop by to get started with opening an account or applying for a loan. Keep in mind, you also can manage your accounts anytime through Online and Mobile Banking.
Contact InformationFirst American Bank
3024 Reflection Drive
Naperville, IL 60564
Monday - Friday: 09:00 to 17:00
Saturday: 09:00 to 13:00
Monday - Friday: 9 a.m. to 5 p.m.
Saturday: 9 a.m. to 1 p.m.
- 24-hour ATM accepts deposits
- Foreign currency exchange
- Coin counting
- Full service drive-up
- Business Banker by appointment
- Wealth Management Advisor by appointment
To say I am a fan of First American Bank is an understatement. I am a super fan of bank manager, Pablo Encinas at the Naperville Crossings branch. In August of 2020, I went to my bank, (A big bank that uses 3 letters in it's name) and asked for help getting a PPP loan for my small business. I was told they had cut off applications with 2 weeks before it ended. Pay attention small business owners, don't take no for an answer. I called First American Bank, and asked to speak with the manager, he told me he could help me, but I didn't have an account at his bank. I told him if he helped me I would move not just my business account, I would move my other 7 accounts to First American. In good faith I opened a business account immediately. I got the PPP loan. Pablo and the staff at the bank are kind and helpful. I am loyal when I get amazing service, this branch gives amazing service. Oh yeah , I moved my other 7 accounts. Put your money where it matters, First American Bank. Ask for Pablo, and tell him Jean sent you!
Our business has been a customer of this bank since last summer and, being a former customer of various other banks in the area, this has been one of if not the best banking experience I have had. The staff are friendly and readily available (unlike the robots I only seem to get at the other banks) and are willing to go out of their way to achieve the best customer service possible. Furthermore, Pablo, the Assistant Vice President, has got to be one of the hardest working and friendly individuals I have ever dealt with at a bank (or any business for that matter). He does an exceptional job with helping us when we need it and goes above and beyond to make sure we receive the help we need. I will continue to recommend this bank to others!
This bank is goes above and beyond in every way. The people who work here have a heart of gold. I really cannot thank them enough for everything they have done to help my family.