The Great Resignation and the Need to Adapt Your Open Enrollment

A record 4 million people quit their jobs in April 2021 alone. Why? What’s been called “the Great Resignation” was caused by employees searching for more money, more flexibility, and more happiness. As competition increases for employees in recruiting and retention, this open enrollment will be very important for employers.

Benefits considerations
Mental health is a top-of-mind focus for a lot of employers entering this year’s open enrollment. A Kaiser Family Foundation survey found that the percentage of U.S. adults who said worry and stress related to the coronavirus was negatively affecting their mental health increased from 32 percent to 52 percent in just the first few months of the pandemic.

More supplemental health coverage and health savings account (HSA) education are also trending.

Communications considerations
It’s important to be creative with how you’re communicating with employees during open enrollment. With so many employees working from home last year, many employers chose virtual open enrollment fairs and microsites rather than in-person fairs.

And virtual open enrollment fairs were very well received. About 85 percent of employers who hosted a virtual open enrollment fair last year told us they plan to do so again this year.

When you make big changes, either in your communication strategy or open enrollment format, it’s important to conduct surveys of employees to make sure your message resonates.

There’s also a really good opportunity during open enrollment to make sure we’re collecting feedback from employees and there are a lot of ways to do that. Just to keep a pulse on what matters to people not just this year but into 2022.

Would you like to learn more about open enrollment trends we learned last year that you can consider applying to this year’s strategy? Read the open enrollment trends white paper to learn the 5 ways employers changed open enrollment forever, for the better.

First American Bank Health Account Services offers a suite of tax-advantaged health benefit accounts including Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), Health Reimbursement Arrangements (HRA), and Commuter Programs, such as parking and transit (QTA). The suite of health savings and benefits accounts allows you to offer flexibility to your benefits package and provide cost- and tax-saving resources to your employees.

To learn more about how First American Bank's Health Account Services program can add value to your current benefit offering, please contact us at (847) 586-2239 or email

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The information is for educational purposes only. It is not legal or tax advice. For legal or tax advice, you should consult your own counsel.
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